Garrett Response to Gizmodo Hacking Article
On December 21, 2021, the design, technology, and science website Gizmodo published an article by Lucas Ropek entitled “Walk-Through Metal Detectors Can Be Hacked, New Research Finds”. A subtitle added “Garrett Metal Detectors, which are used in schools and government buildings, have security vulnerabilities that can be remotely exploited”.
The response issued by Garrett is that Mr. Ropek used a sensational title to drive interest in his article. While perhaps that is to be expected, the content of the article omits important, relevant information in order to cast doubt on the integrity of checkpoint security installations. Had Garrett been given a reasonable amount of time to respond to Mr. Ropek’s request for information, the Company would have requested to include the following pertinent information:
- Garrett’s walk-through metal detectors have been protecting the public since 1984 with no known incidents of hacking.
- Fewer than 1% of Garrett’s installed base of PD 6500i and MZ 6100 (Multi Zone) detectors includes a network integration accessory (a Garrett CMA or IC Module), and thus are not susceptible to the reported vulnerability.
- Many customers who have purchased these accessories use them for data collection in a manner in which they are not connected to any type of network. These are not vulnerable to hacking.
- Those customers who do connect the devices to a network typically employ robust firewall technologies to isolate connected devices from potential hackers.
- The WiFi protocols in the wireless versions of the integration accessories use robust data encryption to prevent intrusion into the network.
- The only Garrett detectors that have any level of risk of hacking are the ones that both include the network integration accessory and are connected to a user’s unprotected network.
- The vulnerabilities identified by Cisco that were mentioned in the article were addressed by a Garrett software update to the CMA and IC Module accessories before Mr. Ropek’s article was published and the effectiveness of those fixes have been certified by Cisco to be effective.
- Garrett’s CMA and IC Module software update is currently available for customers who need it. Please contact Garrett technical support at email@example.com or by calling Garrett at 1 800-234-6151.
- The operating systems and software on the PD 6500i and MZ 6100 are isolated from the IC Module and can only be updated through physical access to the hardware. Remote firmware updates for the PD 6500i and MZ 6100 are not supported.
About Garrett Metal Detectors
Garrett Metal Detectors, co-founded by electrical engineer Charles Garrett and fourth generation educator Eleanor Smith Garrett, is the global leader of metal detection products for security and law enforcement applications worldwide. For more than 57 years, Garrett has engineered the most advanced metal detection products, including walk-through, hand-held, and ground search metal detectors for the security industry. Garrett is an International Standards Organization (ISO) 9001:2015 certified company.
Contact Person: firstname.lastname@example.org
Garrett PD-6500i Receives ECAC Certification
“The ECAC certification is a standard similar to that of TSA certification in the US, and it has been adopted by a much wider international security market outside of Europe,” said Aaron Arellano, Senior Product Manager for Garrett. “Achieving this EU certification further validates the technology and sophisticated capabilities of the Garrett PD-6500i walk-through metal detector.”
Garrett’s PD-6500i is a 33-zone security walkthrough that already meets many of the world’s most rigorous certifications, including those of the TSA (US airport standards), STAC (French airport standards), AENA (Spanish airport standards), and CJIAC (Japanese airport standards). The latest ECAC certification was the result of the PD-6500i’s successful completion of the ECAC Common Evaluation Process (CEP), wherein the product demonstrated its consistent, repeatable, and reliable performance against rigorous industry testing procedures.
“We hear from increasing numbers of customers that they trust the ECAC standard, and not only in Europe. Furthermore, the ECAC standard, unlike the NIJ standard, comes with third-party test validation. As a result, security buyers can rest assured that ECAC-certified products perform to the standard. This is not the case with products that claim to be NIJ compliant, as those claims are solely based on the subjective self-certifications of the manufacturers,” said Garrett CEO Steve Novakovich.
About Garrett Metal Detectors
Garrett Metal Detectors, co-founded by electrical engineer Charles Garrett and fourth-generation educator Eleanor Smith Garrett, is the global leader of metal detection products for security and law enforcement applications worldwide. For more than 57 years, Garrett has engineered the most advanced metal detection products, including walk-through, hand-held, and ground-search metal detectors for the security industry. Garrett is an International Standards Organization (ISO) 9001:2015 certified company.
Garrett Releases New Multi Zone Walkthrough Detector
Garrett’s Multi Zone walkthrough provides precise location of one or more metal objects simultaneously. Designed to be user-friendly for operators, the Multi Zone includes an Auto-Scan function that automatically selects the optimal operating frequency for environmental noise cancellation. Other helpful features include: an intuitive menu design with clear prompts; a convenient slider bar to quickly adjust the value of a detector setting; and pre-set programs geared to meet the needs of specific security applications, such as special events, mass transit, and loss prevention.
With an optional iC Module, the Garrett Multi Zone can be wired or wirelessly networked for control and monitoring purposes. High intensity LED indicators on the detector—five times brighter than the indicator lights on some machines—are clearly visible, even in direct sunlight. When equipped with optional casters and a backup battery, the Multi Zone is fully portable for deployment without the use of power cables. In addition to such versatility, the unit is protected from tampering by several layers of access control.
About Garrett Metal Detectors
Garrett Metal Detectors, co-founded by geophysical engineer Charles Garrett and fourth generation educator Eleanor Smith Garrett, is the global leader of metal detection products for security and law enforcement applications worldwide. For more than 57 years, Garrett has engineered the most advanced metal detection products, including walk-through, hand-held, and ground search metal detectors for the security industry. Garrett is an International Standards Organization (ISO) 9001:2015 certified company.
Garrett Rolls out SmartScan™ Integrated Health and Safety Screening Solution
Garland, Texas (February 8, 2021) —Garrett Electronics, a design and manufacturing company specializing in security metal detectors, announced that it is now shipping orders of its popular new touchless SmartScanThermal Imaging system.
SmartScan is offered as either an add-on accessory for new Garrett PD 6500i or MZ 6100 walk-through metal detectors, or it can be retrofitted into previously-installed Garrett detectors. “We are very pleased to be adding this exciting capability to our walk-through metal detector products,” said Garrett CEO Steve Novakovich. “Never before has thermal screening been so fast and easy for Garrett Metal Detectors customers.”
Garrett SmartScan technology allows body temperature measurements to be taken simultaneously with metal detector security screening. “This allows your security checkpoint to become an efficient, multi-functional, no-contact portal using artificial intelligence,” said Garrett Senior Product Manager Aaron Arellano.
Among the early users of this new technology is the City of Fort Worth, Texas, which installed new Garrett’s SmartScan walk-through metal detectors at Fort Worth City Hall and the adjacent A. D. Marshall Public Safety Building. In a press release issued December 2, City Marshal Philip J. Swift explained that the SmartScan system was designed to create a “positive flow” and to speed up the screening process, making the Fort Worth buildings more accessible and safer for everyone.
SmartScan has also been installed in other cities to protect arenas, K-12 schools, manufacturing facilities, and office buildings.
About Garrett Metal Detectors
Garrett Metal Detectors, co-founded by electrical engineer Charles Garrett and fifth-generation educator Eleanor Smith Garrett, is a global leader in the design and manufacture of metal detection products for hobby, security, and law enforcement applications. Garrett Metal Detectors’ headquarters and manufacturing facility is located in Garland Texas. Garrett is an International Standards Organization (ISO) 9001:2015 certified company.
Garrett Announces Acquisition
Garland, TX, October 16, 2020 /PRNewswire/ -- Today, Garrett Electronics, a design and manufacturing company specializing
in sport and security metal detectors, announced the acquisition of certain assets of White’s Electronics.
White’s, who had been in business since 1950 as a premier manufacturer of metal detection products, announced the suspension of operations on June 18, 2020 in a memo to its dealers. White’s founders, Kenneth and Olive White, built their business the same way Garrett’s founders, Charles and Eleanor Garrett, did, by innovating and committing to producing high quality products in the United States. White’s current principals, Kenneth R. and Mary White, are choosing to fold the White’s legacy in with Garrett Metal Detectors as a way of extending their “Made in the USA” tradition.
Garrett CEO Steve Novakovich commented, “The White family and the Garrett family have had a high level of respect for one another as competitors in the sport market for decades. Now we at Garrett are proud to combine our respective legacies as Garrett continues on as the premier American metal detector company.”
The transaction includes White’s trademarks, intellectual property, tooling, and other assets. It does not include White’s real estate in Oregon or Scotland. Garrett intends to rigorously defend all of White’s trademarks, patents, and other IP wherever infringement may occur.
Novakovich continued, “Garrett recognizes that the White’s brand has a loyal following in the US and around the world. We are pleased to welcome those customers to Garrett, and we hope we can earn your future business.”
Current White’s customers in need of repair or warranty service should contact:
9437 Main Street
Manassas, VA 20110
Centreville Electronics NW
1550 Maple Place
Lebanon, OR 97355
About Garrett Metal Detectors
Garrett Metal Detectors, co-founded by electrical engineer Charles Garrett and fifth-generation educator Eleanor Smith Garrett, is a global leader in the design and manufacture of metal detection products for hobby, security, and law enforcement applications.. Garrett Metal Detectors’ headquarters and manufacturing facility is located in Garland Texas. Garrett is an International Standards Organization (ISO) 9001:2015 certified company.
September 1, 2020
Vaughan Garrett’s Favorite Finds Update!!!
ACE Apex Shipping Update!!!
Garrett CEO Steve Novakovich shares some exciting news on the new Garrett ACE Apex multi-frequency metal detector.
March 24, 2020
To our valued partners,
Due to the spread of the coronavirus, local officials in Dallas County have instituted a Shelter in Place order as a preventative measure which will require Garrett to close our production facility effective midnight, March 23. The order states that it will be in effect for a period of two weeks.
While this limits some important activities at Garrett, including manufacturing operations, I am pleased to announce that our diligent preparations over the past few weeks were designed to mitigate the impact of a shutdown period. The Garrett team’s efforts have positioned us to continue to support our customers and key internal processes and initiatives during the shutdown period from remote locations. Some of these capabilities are:
- Shipping of finished goods from our European warehouse
- Limited shipping of finished goods from our Garland warehouse
- All aspects of Customer Service
- Phone-based Technical Support
- Product Development activities
- Sales and Marketing
- Finance and Accounting
In short, we will spend the shutdown period continuing to support our customers, planning for the launch of an exciting new product, and doing design and development work to build for the future.
Our thoughts and prayers are with you, our valued customers and partners, and we welcome your calls and inquiries in the midst of a challenging environment.
Thank you for being part of our world. We’re here for you—today and in the future.
Garrett Metal Detectors