Warranty Registration - Sport

Three year warranty on limited parts and labor
Garrett detectors, pinpointers, and searchcoils now come with a 3 Year Warranty.

Garrett Electronics, Inc. ("Garrett") warrants that each piece of detection equipment manufactured by Garrett is protected by the following limited parts and labor warranty for a period of 36 (thirty-six) months from the date of purchase. During this 36-month period Garrett will inspect and evaluate all equipment returned to its authorized repair station or factory to determine if the equipment meets Garrett’s performance specifications. Garrett will repair or replace at no charge to the owner all parts determined faulty or containing factory defects. This Warranty does not cover batteries nor any and all failures caused by abuse, tampering, theft, normal wear and tear, failure due to the weather, battery acid or other contaminants and equipment repairs made by an unauthorized party.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE BUYER ACKNOWLEDGES THAT ANY ORAL STATEMENTS ABOUT THE MERCHANDISE DESCRIBED IN THIS CONTRACT MADE BY SELLERS’ REPRESENTATIVES, IF ANY SUCH STATEMENTS THEYRE MADE, DO NOT CONSTITUTE WARRANTIES, SHALL NOT BE RELIED UPON BY THE BUYER, AND ARE NOT A PART OF THIS CONTRACT FOR SALE. THE ENTIRE CONTRACT IS EMBODIED IN THIS WRITING. THIS WRITING CONSTITUTES THE FINAL EXPRESSION OF THE PARTIES’ AGREEMENT AND IS A COMPLETE AND EXCLUSIVE STATEMENT OF THE TERMS OF THIS AGREEMENT.

The parties agree that the Buyers’ sole and exclusive remedy against Seller shall be for the repair and replacement of any parts found to be defective from the factory. The Buyer agrees that no other remedy (including, but not limited to, incidental or consequential damages for lost sales, lost profits, injury to person or property) shall be available to them.

Special Notice to Foreign Customers: Terms of this Warranty may vary depending on the country in which this equipment was purchased and delivered. Any claims based on this Warranty must be made to Garrett’s local representative or agent. Do not attempt to return any Garrett products to the factory in the United States without written authorization from Garrett’s local agent or representative.



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Register Your Garrett Detector’s Product Warranty

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North American Warranty and Repair Service
(North American application only)


Garrett Metal Detector products are of the highest quality and are manufactured to stringent standards. On occasion, however, it is necessary to return detectors to the factory for inspection, analysis and repair. In this instance we ask of you the following so we may serve you better and more rapidly.

If you are sending a detector to the factory for service, follow the steps listed here OR complete the information form below.

  1. Request Return Merchandise Authorization (RMA) number from Customer Service sales@garrett.com or call 1-800-234-6151 (Toll Free) 8:00-4:30pm Monday-Friday CST).
  2. Enclose a brief note with the detector and searchcoil which briefly details the problem you are noticing along with the RMA number.
  3. Please PRINT your complete return shipping address including your name, address, zip code and a daytime telephone number.
  4. Send the detector and searchcoil to:
    Garrett Metal Detectors
    1881 W. State Street
    Garland, Texas 75042-6797
    Attn: Repair Department - (RMA number here)
  5. Please indicate the following:
    a. If you desire an estimate of charges, if any, prior to the completion of the repair.

    b. Your method of payment of any charges. Do you wish us to call you for credit card information or do you wish to send a check? We do not ship C.O.D.

    c. How you wish the item returned; i.e., Parcel Post, UPS or expedited service such as UPS Red or Blue Label, or FedEx Priority/Overnight. Expedited shipping fees are the responsibility of the consignee, not the factory

Please Note:

- Garrett Metal Detectors are warranted for three years from the date of purchase.

- Return shipping charges on all detectors more than 90 days old are the responsibility of the customer. All repairs are warranted for a period of 90 days. Please check the operation of your detector upon receipt.

OR

Please click here to print the North America Service Center Repair Form (PDF), fill out and mail completed form with the detector and searchcoil.

International Warranty and Repair Service
(For purchases made outside North America only)


Garrett Metal Detector products are of the highest quality and are manufactured to stringent standards. Most Garrett Metal Detectors are warranted for three years from the date of purchase. Garrett's warranty covers limited parts and labor, but does not cover damage caused by alteration, modification, neglect, accident or misuse.

In the event that repairs or warranty service are necessary for your detector, contact the local retail outlet where your detector was purchased. To avoid excessive shipping and import charges, do not attempt to return a Garrett product to the factory in the United States.

For UK and EU customers -If your local Garrett retailer is unable to correct the problem with your detector, you may contact Garrett's International Service Center in Germany. Please be aware that you will be responsible for the cost of shipping the detector to this service center and also for the return freight. To have your detector serviced by Garrett's ISC in Germany, please follow the steps listed here:

  • Complete the international warranty/repair form below. Briefly detail the problem you are having with your detector.
  • Please PRINT your complete return shipping address including your name, address, postal zip code and a daytime telephone number.
  • For UK customers fill the customs declaration form from your post office and state that detector is going to Germany for repair. Not sending the form with the repair, UK customs official may ask you to pay for an import fee when your detector is returned.
  • Send the detector and its search coil to:
    DTI GmbH & CO KG
    Service Center
    Hamburger Straße 17
    41540 Dormagen
    Germany

    Phone +49 2133 979020
    E-Mail info@dti-gmbh.de
  • Please indicate the following:
    a. If you desire an estimate of charges, if any, prior to the completion of the repair.

    b. Your method of payment of any charges. You can choose between PayPal or payment on bank account. Bank details will be forwarded to you upon receipt of repair.

    c. How you wish the item returned? Please make certain to fill out this information on the form below. Return shipping fees are the responsibility of the consignee, not the factory.

Please click here to print the International Service Center Repair Form (PDF).